The fastest way to reach us
Email [email protected]. The same address handles every kind of request, there is no separate help desk, ticket portal, or contact form. A real person reads every message, usually within five business days.
What to send where
Support, something isn’t working
Tell us which page or tool you were on (a review, the LLM Cost Calculator,
the Token Counter, the AI Tool Finder), what you expected, and what
happened instead. Browser name and version helps a lot (open
chrome://version or the equivalent in your browser). A screenshot of the
error is usually more useful than a long description.
Corrections and tool requests
Spotted a wrong price, an outdated benchmark, or a tool we got wrong? Tell us — we date our pricing and link our sources so corrections are easy to verify. Want us to review or compare a specific AI tool? Send it our way.
Privacy and data requests
Right of access, deletion, correction, or any other request under GDPR, UK GDPR, LGPD, or CCPA: email the same address and put “Privacy request” in the subject line. Because AI Tool Sage doesn’t collect personal data tied to you, most requests are answered with written confirmation that we hold no record of you. We respond within the statutory deadline (30 days under GDPR / LGPD).
Press and partnerships
Interview requests, partnership proposals, integrations, or commercial inquiries: same email, “Press” or “Partnership” in the subject line. We’re a small operation and prioritize partnerships that benefit users, please include a brief description of what you have in mind rather than a generic outreach template.
Security disclosures
Found a vulnerability? Email [email protected] with “Security” in the subject line, and please don’t disclose publicly until we’ve had a chance to respond. We don’t run a paid bug bounty, but we credit researchers who follow responsible disclosure on a public thank-you page when the fix ships.
Who you’re emailing
AI Tool Sage is a personal project run by an independent developer based in Brazil. The inbox isn’t monitored 24/7, and there’s no on-call rotation. If your message is urgent, say so in the subject line and we’ll prioritize it.
For questions specifically about how we handle your data, the privacy policy answers most of them in detail. For terms and acceptable use, see terms of service.
Languages
English and Portuguese are both fine. Other languages, we’ll do our best with machine translation, but expect a slower reply.